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> Windows Media Player Error, Internal Application Error
killerkevin
post Jun 24 2005, 10:40 AM
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Hey everyone.

A few days ago I recieved an email from mail( at )thepub.co.za or something like that. The email told me that I have to read the attached document to find out why my email account will be disabled.

Since the email came from the administrators or something to do with webmail, I thought that opening the document should be fine. To my suprise it was just something that messed my PC up. It opened up a bunch of weird programs and didnt allow me to open my task manager. So I used a program I have to end all programs I didnt want running. This allowed me to use my task manager again.

But ever since then, when I open up my windows media player, I get the message: "An internal application error has occurred". I dont know if it has to do with that file, but this is so irritating, because I use windows media player regularly.

Is there anyway to stop this error from coming up?

thanks
kevin
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Vault9
post Jun 24 2005, 10:40 AM
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Punk
post Jun 24 2005, 04:47 PM
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Easy. Run Virus Scan and Reinstall Windows Media Player.


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killerkevin
post Jun 25 2005, 12:51 AM
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I dont have an anti-virus, which is what I first thought of. I reinstalled wmp10, but I didnt uninstall it first (dont know if thats a problem).
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Takumi
post Jun 25 2005, 01:16 AM
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hhmm. so what happened killerkevin? u uninstall WMP10, and reinstalled right? problem solved?
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killerkevin
post Jul 2 2005, 07:07 AM
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I just got back from holiday so I'm going to try uninstall then reinstall now
Do I just delete the Windows media player folder? Not sure how to uninstall it

This post has been edited by killerkevin: Jul 2 2005, 07:10 AM
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Punk
post Jul 2 2005, 12:41 PM
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Start --> Control Panel --> Add/Remove Programs, Double click that. Scroll down untill you see Windows Media Player 10. Click Change/Remove and just follow the prompts. I think a good idea is to uninstall windows media player format runtime aswell. They will be reinstalled when you install media player again.
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killerkevin
post Jul 4 2005, 10:41 AM
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What is the windows media runtime? I uninstalled it from add/remove so far.
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Punk
post Jul 4 2005, 12:09 PM
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QUOTE(killerkevin @ Jul 4 2005, 07:41 PM)
What is the windows media runtime? I uninstalled it from add/remove so far.
*



Im not entirely sure, I guess it would be codecs and programming librarys. blush.gif
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killerkevin
post Jul 4 2005, 02:01 PM
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Well, I'm doing virus check now (finally got an anti-virus program). Its most likely my last hope
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demon
post Jul 4 2005, 02:23 PM
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killerkevin, unfortunately when your Windows Media Player is broken the chances of fixing it is very slim - since it is so closely integrated with Windows. Chances are you are going to have to reinstall your system completely to get it working.

As a side note though - which version are you running? If its an older version you can maybe try upgrading to the newest one?


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killerkevin
post Jul 5 2005, 02:31 PM
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Yeah I ran antivirus and its still fucked. Its crap, because I formatted recently. I'm going to a lan this weekend and then I'm gona format, because I usually get 10000000 viruses there biggrin.gif

thanks for help anyway!
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